My clients – like many other businesspeople – are increasingly communicating via the Internet, and a growing fraction of that communication is written within a Web browser. Writing posts, comments and updates on social media like blogs, Twitter and Facebook often results in embarrassing grammar, usage and spelling errors – very public errors which basically [...]

Social Media is the object of more than its fair share of hype, yet the downsides to social media often go unexplored. These include aspects of social media like employee oversharing, the need to Feed the Monster, and an increased risk of malware and spam attacks (the new social disease?). If that conversation doesn’t occur [...]

In today’s marketing universe, the one thing not lacking is hype. Every media channel has its partisans, all seemingly touting their channel without regard for effectiveness, ROI – or an organization’s ability to stuff it with content. “Blog!” scream the bloggers. “Tweet!” shout the social media geeks. “Social media cures all” says the new media [...]